FAQ'S

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1. Booking and Customization

Simply browse our package tours and click "View Details" to submit an inquiry, or visit our Contact Us page. We will send you a personalized quote and confirmation details within 12 hours.

Absolutely. All of our packages are fully flexible. Tell us which destinations, activities, or hotel categories you prefer, and our local experts will craft a bespoke itinerary just for you.

Unless otherwise stated, all prices include private transport with an experienced driver/guide, quality accommodation (daily breakfast included), and selected government taxes. Entrance fees and lunch/dinner are typically excluded unless specifically mentioned in your finalized quote.

2. Travel Logistics and Safety

Sri Lanka is a year-round destination! The best time to visit the South and West coasts (including Colombo and Galle) is from December to March. For the East coast (Arugam Bay, Trincomalee), the best period is May to September.

Yes, Sri Lanka is generally very safe for tourists. We utilize experienced, professional drivers and hand-select accommodations in secure, established areas. Your dedicated guide will be available 24/7 for support throughout your journey.

Many of our tours, especially the Island Family Adventure, are designed with families in mind. We prioritize shorter travel times, safe activities, and hotels with amenities like pools. Please inform us of your children's ages so we can tailor the perfect trip.

3. Payment and Policy

We accept major international credit cards (Visa, Mastercard) and bank wire transfers. Detailed payment instructions and deadlines will be provided upon confirmation of your booking.

Our cancellation policy is detailed in our Terms & Conditions. Generally, cancellations made 30 days or more before arrival receive a full refund, minus any unrecoverable third-party costs.

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